NeuralCore

Customer portal by Xeneura

Your fleet's status, seen from outside your network.

Check that every XenoRack node is reporting, add a node, and download signed releases.

  • Account and fleet status only. Rack, server and incident data stays on your own node.
  • Your site reaches out. NeuralCore never opens a connection into your network.
  • Signed releases. The installer checks every package before it runs.
Xeneura staff

Read-only. Ends after 1 hour. Recorded in the NeuralCore audit log under your name.

Sign in

Use the account your administrator set up for you.

Forgot your password or need an account? Ask your organisation's portal owner, or contact Xeneura.

NEURALCORECustomer portal
Action needed

Your password was set by an administrator. Change it before you carry on.

Checking your fleet…

Nodes

  • Reporting checked in within 30 min
  • Silent no check-in for 30 min or more
  • Never checked in registered, waiting for its first check-in
  • Revoked credential withdrawn

Add a node

Generate a single-use code. Enter it on the new node; it binds to this account on its first check-in.

Single use Valid 24 hours
  1. Install XenoRack on the new server (Downloads tab).
  2. Enter this code when the node asks to register.
Expires . Shown once — it is not stored in this browser.

What this portal can see

Account and fleet status only: which nodes check in, when, and on which release.

Rack, server and incident data never leaves your on-prem node. Your node reaches out to NeuralCore; nothing reaches in.

Download XenoRack

Signed releases for your on-prem nodes.

Your licence files

The entitlement grant and seed bundle Xeneura issued to you, signed by Xeneura's licence key.

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Installation day

Everything your install needs, in one place: who to call, what to have in hand, and each line to paste. Nothing secret is shown here: Xeneura hands those over privately.

Value you shared

The Value Statements your organisation chose to share with Xeneura.

What Xeneura holds, and how you stay in control

You decide, statement by statement: only your org owner or financial owner can share one, after seeing the exact figures that leave. It holds numbers, never records: counts and dollars per company, business unit and lab, with no hostnames, serials, addresses, readings or free text. Small numbers are hidden and money is rounded: a count of 1 to 4 reads “fewer than 5” and dollars are rounded to the nearest $1,000. It is walled off at Xeneura: your account team and this page read it, and it never feeds learning, Xe or any view of another customer. And you can take it back: revoke from your node (XenoRack › Admin › Value statement) and Xeneura deletes every statement that node sent, keeping only the record that you revoked.

NEURALCORECustomer portal

Change password

At least 12 characters.